FAQ

Takumi Match is a platform that connects traditional Japanese artisans with buyers, travelers, hotels, and media. Find artisans for experiences, product sourcing, or collaborations.

Registration, profile creation, search, and matching are free. Experience and product prices vary by artisan.

Artisans, buyers, hotels, travel agencies, travelers, and media — anyone involved in traditional crafts. You can select multiple types.

1. Search and apply → 2. Artisan approves → 3. Discuss details via messages → 4. Carry out the experience/transaction → 5. Complete and leave a review.

After a matching request is approved, you can exchange messages with the other party from the Messages tab in your dashboard.

Go to the 'Artisan Profile' tab in your dashboard. Add cover images, gallery, philosophy, techniques, and certifications to appear in search results.

Use the 'Report' button on their profile to notify our team. Select the reason (spam, harassment, fraud, etc.) and submit. You can also block users.

Go to the 'Settings' tab in your dashboard. We recommend exporting your data before deletion.

Templates appear in the message screen and in matching/connection request dialogs when the input field is empty. Just tap to insert.

Yes. Use the microphone button next to input fields to dictate text (supported browsers only). Your speech is converted to text automatically.

Click the 'JA' or 'EN' button in the header to switch between Japanese and English.

Your dashboard shows a 'Profile Completeness' indicator. Click on the missing fields to jump directly to them. Adding a bio, avatar, and skills makes the biggest impact.

Once accepted, you can send direct messages to coordinate details like scheduling. You can also leave a review for the other party.